IPM Privacy Policy
Last Updated: Aug 31, 2024
IPM respects your privacy and is committed to maintaining your trust by protecting your personal data. We believe in being transparent about how we conduct our business. In fact it is one of our core values. This privacy policy (“Policy”) must be read by persons (“User”) who visit and / or use the mobile application (“Mobile Application”) and the website (“Website”) at the adress “www.istanbulpropertymanagement.com” operated by Dqdx Yönetim ve Yatırım Danışmanlığı Ltd. (“Company”), before using the Website and Mobile Application.
This Policy also tells you about your rights and choices with respect to your Personal Information, defined as information relating to an identified or identifiable individual, and how you can contact us if you have any questions or concerns. All of these privacy policies; is deemed to be accepted by the User by using the Website or the Mobile Application connected to our Company.
We process some of your personal data during and after your membership. You can find detailed information about our data handling practices in our clarification text here. Your data will be processed as outlined in this text.
1. Personal data we collect
"Personal/corporate information" includes name, surname, address, telephone number, email address, and any other information that can be used to identify the User. The Company will not share your personal/corporate information with third parties except as outlined in this Privacy Policy and the Clarification Text.
2. How we collect your personal data
2.1. We collect most of your Personal Data directly from you. The categories of Personal Data that we collect depends on how you interact with us. For example, you may provide us Personal Data when you sign-up or activate a membership, contact us or inquire about our products or services, access our locations, use our mobile applications, participate in surveys, interact with our websites, attend or take part in events or webinars or provide services to us.
2.2. We may also automatically collect your Personal Data, which we may observe or detect without directly asking you to provide the information to us. As is common practice among businesses that operate online and through technology, this will mainly include information gathered automatically through your activity on and use of our websites, mobile applications, emails and online content. This information includes Device, Internet and Network Activity Information and other information collected through cookies, web beacons and other similar technologies.
2.3. You may not always be required to provide Personal Data that we request. If you do not wish to provide your Personal Data to us, you may choose not to do so or opt-out of our processing of your Personal Data when this option is offered to you. However, you should be aware that if you do not provide Personal Data that we request, we may not be able to provide you with our products or services or respond to your requests for which the provision of such Personal Data is necessary.
3. How we share your personal data
Protecting your personal data is a top priority for us. We do not sell your personal information to third parties. However, there are specific circumstances where we may share your data with trusted third parties:
3.1. Legal Obligations: To comply with applicable laws and regulations, including international agreements.
3.2. Contractual Obligations: To fulfill our contractual obligations to you and enforce our agreements.
3.3. Legal Requests: To respond to lawful requests from authorized administrative or judicial authorities.
3.4. User Protection: To protect the rights or security of the User.
4. Storage and Protection of Personal Data
4.1. The Company is committed to maintaining the strictest confidentiality of all information received. We will take all necessary technical, legal, and managerial measures to safeguard this information and prevent its unauthorized disclosure or use.
4.2. Protecting your personal information is paramount to us. We use your information solely as outlined in the User Agreement and our clarification text, and we never share it with third parties.
4. 3. We value your trust. Your information is protected with the highest level of security, utilizing advanced technologies and continuous monitoring to ensure its confidentiality and prevent unauthorized access.
4.4. Access to the User's accounts in the system is hidden from third parties by using SSL (Secure Socket Layer) technology. SSL encrypts data transmitted between your browser and our servers, ensuring that your information remains confidential.
4.5. The User is responsible for the security and confidentiality of her/his accounts and passwords on the Website. The Company is not responsible for any damages that may arise from not backing up any data during the use of the Website or during the service procurement, or any damage to any personal data.
Security relating to personal data
5.1. We implement 5. reasonable organizational and technical measures in order to safeguard your Personal Information against accidental or unlawful destruction, loss, change or damage.
5.2. While we endeavor to implement generally accepted security measures, no method of storage or transmission is 100% secure. In the event of learning that personal data has been obtained by others through illegal means, the situation will be immediately reported to the Personal Data Protection Board in compliance with legal regulations and in writing.
5.3. When you make a purchase on our website, the credit card information you provide is securely processed through a payment institution or agent. This information may be used to generate an invoice for the products or services you have purchased.
5.4. To help prevent credit card fraud, we may verify your order information, including your billing and shipping addresses, with your credit card issuer or bank. This may involve contacting you or your bank to confirm the accuracy of your information. We take these steps to protect you and our business from fraudulent activity.
5.5. The Company will never ask for your credit card number, username, passcode, or password in an email. Data contained in e-mails can be viewed by third parties. The Company cannot guarantee the security of information transmitted from User e-mails under any circumstances. If you receive an email asking for your personal or financial information, do not reply or click on any links.
6. Communication from IPM
6.1. We may use your Personal Information to send you promotional communications, such as emails, text messages, and marketing calls. You can opt-out of receiving these communications at any time by:
contacting us directly to notify us of your preference through the provided channels. Using the "unsubscribe" link: Most promotional emails will include an "unsubscribe" link. Clicking this link will remove you from future email communications. We strive to send you only relevant and valuable promotional content. We will limit the frequency of these communications and tailor them to your interests based on the information we have collected."**
6.2. We may also contact you with important information regarding our Services, such as:
Billing information, Invoices, payment reminders, and notices of late payments.
Service updates: Important announcements, changes to our Terms of Service, and security alerts.
Support responses: Replies to your support tickets or inquiries.
These messages are crucial for your continued use of our Services. Therefore, you cannot opt-out of receiving Service and Billing Messages unless you terminate your account or cease using our Services
6.3. The Company commits to respecting user privacy and choice. We will not engage in commercial communication or marketing activities without your explicit consent. We also provide straightforward and accessible tools for you to easily exit the system at any time.
6.4. Information that may be requested from the User who responds to periodic or non-periodic surveys that may be organized by the Company on the Website or the Mobile Application, or who asks questions to the help desk, may also be used by the Company and its collaborating persons or institutions for direct marketing to this User, statistical analysis and creating a special database. Surveys or helpdesk may be services offered by third parties according to the agreement.
6.5. To ensure optimal performance of our website and mobile app, we may collect and use user IP addresses. This data helps us: troubleshoot technical issues and can also be used to provide insights into user demographics and helps us improve our services.
6.7. The traffic data storage obligations of the Company specified in the Law No. 5651 and the related regulations, and the obligations of transaction data storage specified in the Tax Procedure Law No. 213 and the related regulations are also reserved.
7. Third-party links and websites
7.1. Our website or products and services may contain links to other websites or services. We may also display advertisements, application forms, announcements, and surveys from third-party partners. These may redirect you to the websites, services, or mobile applications of our advertisers or partners. If you click on a third-party link you will be directed to that third party's website or service. The User is responsible for the security and confidentiality of his/her accounts on any third-party websites or platforms accessed through our website. Please note that we are not responsible for the privacy practices of these third parties. We do not exercise control over, nor do we assume responsibility for, any third-party websites or services or their privacy, data collection, use, disclosure or security policies or practices. In addition, these other websites may place their own cookies or other files on your computer, collect data or solicit Personal Data from you. We encourage you to read the privacy policies or statements of the other websites or services you visit. The fact that we link to a website or service is not an endorsement, authorization, or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices.
8. Anonymized Data
8.1. We use anonymized data. Anonymized data is data from which individuals cannot be identified or made identifiable neither by us nor anyone else. Anonymized data is not Personal Data and is not subject to data protection laws.
9. Cookies, Targeted Online Advertising and Other Tracking Technologies
9.1. Our website and mobile app may use cookies and similar technologies to collect information about how you use our services. This information may includes website usages such as bow often you visit, which pages you view, and how long you spend on the site. Or Information about your app usage, such as the features you use and how often you use them. We use this information to understand user behavior, identify areas for improvement, and personalize your experience. The information also provides relevant content and advertising such as cookies may be used to personalize your experience by displaying relevant content and advertisements.
The User can control the use of cookies through his/her browser settings. You can typically adjust your browser settings to Block cookies or Receive cookie notifications.
For more information on how we use cookies, targeted online advertising and other tracking technologies, please see our Cookie Policy.
10. Updates to this policy
10.1. From time to time, we will update or modify this Policy, in our sole discretion, to reflect changes in legal and regulatory requirements and our business practices. The updated Policy will be posted to this website with a change to the “Last Updated” date (located at the top of this Policy). We encourage you to review this page periodically to stay informed, especially before you provide Personal Data. Your continued relationship with us or your continued use of our website, products or services after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of the updated Policy.
11. Conacting us
If you have questions or concerns relating to this Policy or privacy-related issues, please email us at info@istanbulpropertymanagement.com or send a letter to the address below. We will attempt to resolve any complaints regarding the use of your Personal Information in accordance with this Privacy Policy.
Istanbul Property Management
Sinan Paşa Mah. Şair Nedim Cad.
Akaretler Sıraevler Residence, E2, No 4, Beşiktaş, Istanbul.
